Through practical learning and individual coaching, this program helps you:
You’ll receive six one-hour individual coaching sessions to connect what you’re learning with your own workplace challenges and professional goals. Ask questions, explore situations you’re dealing with and get guidance on practical next steps. This dedicated time helps you move beyond understanding the concepts to deciding how to use them in your work.
Leading people you previously worked beside can change conversations that once felt straightforward. You now need to give direction, address missed expectations and explain decisions while maintaining respectful relationships. Develop your understanding of what the leadership role requires and how your everyday actions shape the standards others are asked to follow. Build an approach that helps you take responsibility without assuming you need every answer.
Stepping back into a task can seem quicker when time is short, but repeated rescue work can leave your own responsibilities waiting. Learn to agree outcomes, clarify individual contributions and coordinate the work people share. Check progress and provide support where it is needed, so delivery depends on understood responsibilities and follow-through across the team.
An unclear instruction, a missed commitment or an unresolved disagreement can affect more than one person’s work. Develop your ability to explain what is needed, listen to concerns and respond deliberately under pressure. Confirm the next step and recognise when further information or management support is required, so the conversation has a useful purpose beyond raising the issue.
A busy day can be filled with interruptions while important supervisory work remains unfinished. Learn to assess competing demands, plan around routine responsibilities and recognise when a commitment needs to be renegotiated. Give yourself a clearer view of what is due, what others depend on and which priority decisions need agreement from your manager.
Repeated corrections, duplicated work and awkward handovers can gradually become accepted parts of the job. Develop ways to gather the team’s experience, examine what is causing the difficulty and choose a practical improvement. Follow the change through and check its effects, so the effort people invest has a clear connection to better ways of working.
Your team learns about expectations through how you respond, make decisions and keep commitments. Develop the ability to review your own conduct, use feedback and apply workplace standards consistently. For current supervisors, this provides an opportunity to examine habits that may be making the work harder. For emerging leaders, it helps you prepare for the responsibility of setting direction and supporting others.
This program suits people moving into team leadership and current supervisors, leading hands and coordinators who want to strengthen how they guide daily work.
It is particularly relevant if you allocate tasks, explain priorities, support colleagues or report on team progress, including when broader decisions remain with your manager.
Relevant roles include:
It also suits experienced team members preparing to take on supervisory responsibilities.
Our trainers and assessors delivering BSB40520 Certificate IV in Leadership andManagement are fully qualified to deliver and assess nationally recognised training. Your trainer holds the mandatory requirement of Certificate IV in Training andAssessment (TAE40116 or equivalent) and completes ongoing professional development to stay current. Many also bring university qualifications and advanced diplomas that strengthen their adult education capability and business-industry expertise. For you, that means your trainer understands how adults learn, how to assess fairly, and how to make sure your learning and assessment meets national standards—so you know you’re being supported and assessed the right way.
What makes this course powerful is that your trainers don’t just teach leadership—they’ve applied it in real workplaces where outcomes matter. Across the team, there’s experience leading and supporting others, coaching and mentoring people to lift performance, managing competing priorities, and driving practical improvements through clearer communication, better ways of working, and stronger team routines. That directly supports what this qualification is about: building practical skills in leadership, team management, communication, problem-solving, emotional intelligence, workplace relationships, continuous improvement, operational planning, and project work.
Normally $2200 in total. The program is currently priced at $999 for a limited time, this includes a deposit of $250.00. We accept payment plans, with the current price at $15.61/wk. Each program we offer comes with a cooling off period, see T&C for more information.
A new module becomes available every two weeks. This gives you time to work through the learning material, understand the concepts and consider how to apply what you've learned in your workplace before moving on. You'll have access to the program for 11 months, so you're not expected to complete each module within two weeks. This gives you plenty of flexibility to take additional time when needed, revisit earlier modules and work through the program around your other commitments.
You’ll receive six one-hour individual coaching sessions. These give you dedicated time to ask questions, discuss workplace challenges and explore how to use what you’re learning in your role and professional development.
Yes. We can tailor corporate programs to your team’s responsibilities, workplace challenges and business priorities. Contact us to discuss what you want your people to be able to do and explore suitable content, coaching and delivery options.
Our programs support people at different stages of their careers. Our Team Leadership and Supervision program is designed for emerging and current team leaders, supervisors and leading hands, including experienced team members preparing for their first leadership role. Whether you're learning to lead former colleagues, balancing your own workload with supporting others, or looking to become more confident in your leadership abilities, this program helps you develop the practical skills to guide your team, set clear expectations, support performance and manage everyday workplace challenges.
As part of our personalised approach, we'll contact you to ensure you have all the right information you need to decide if this is the right course for you or your corporate needs. Fill in the form, and our Student Support Team will get in touch shortly.
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