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Leadership is often tested in moments that are uncomfortable: giving feedback, explaining a decision, negotiating priorities or addressing behaviour. Build a more considered approach to communicating with influence, listening properly and adapting your message—so you can be clear without becoming confrontational, and respectful without becoming vague.
A team becomes more capable when people can analyse information, ask better questions and contribute practical solutions. Learn how to encourage critical and creative thinking in others, clarify decision boundaries and guide problem-solving without automatically taking the work back. This can support a shift from being the answer to every problem towards building stronger thinking across the team.
Repeated issues can consume time because the visible problem is fixed while the underlying process stays the same. Develop practical approaches to continuous improvement by reviewing performance, using feedback, identifying recurring causes and checking whether changes are producing the intended result. This supports a shift from temporary fixes to more reliable ways of working.
People decisions are connected to customer service, business risk, budgets and operational performance. This qualification helps you consider those wider consequences so you can make more balanced decisions. Emerging leaders can build awareness as their accountability grows, while current leaders can strengthen the connection between team leadership and business outcomes.
The BSB50420 Diploma of Leadership and Management is not only about learning what leaders do. It is about developing a more deliberate way to communicate, make decisions, guide people and manage work.
For emerging leaders, that means preparing for broader responsibility with stronger foundations. For current leaders, it means putting greater structure around the responsibility you already carry.
This qualification may support students seeking roles such as:
Our trainers and assessors delivering BSB50420 Diploma of Leadership and Management are fully qualified to deliver and assess nationally recognised training. Your trainer holds the mandatory requirement of Certificate IV in Training and Assessment (TAE40116 or equivalent) and completes ongoing professional development to stay current. Many also bring university qualifications and advanced diplomas that strengthen their adult education capability and business-industry expertise. For you, that means your trainer understands how adults learn, how to assess fairly, and how to make sure your learning and assessment meets national standards—so you know you’re being supported and assessed the right way.
For the BSB50420 Diploma of Leadership and Management, you’re learning from trainers who’ve led teams and delivered outcomes in real workplaces—planning and monitoring workloads, working with stakeholders, and driving practical improvements when things change or become unpredictable. Their backgrounds include improving business processes and performance systems, developing workplace training and assessment resources, and supporting people through change—so your learning stays grounded in what leadership looks like on the job. That experience connects directly to the focus of this qualification: building capability in leadership and communication, emotional intelligence, managing people performance and team effectiveness, and operational planning, risk and budgets.
Delivery Mode 1 costs $3900.00 in total, with a deposit of $250.00. We accept payment plans, with Delivery Mode 1 plan being $84.89/wk. Each course we offer comes with a cooling off period, see T&C for more information.
Delivery Mode 2 costs $5999.00 in total, with a deposit of $250.00. We accept payment plans, with Delivery Mode 2 plan being $133.70/wk. Each course we offer comes with a cooling off period, see T&C for more information.
Yes! No matter which delivery mode you decide to move forward with, we only require a $250 deposit to secure your learning experience.
Absolutely. We have corporate offerings that are tailored to your industry and business requirements. Enquire directly for more information.
As part of our personalised approach, we'll contact you to ensure you have all the right information you need to decide if this is the right course for you or your corporate needs. Fill in the form, and our Student Support Team will get in touch shortly.
